"Samsung is working on a quick fix for those Galaxy Note7 users who are disregarding the recall and continuing to use the device"
Samsung announced a global recall of the Galaxy Note7 (first impressions) after multiple reports of the device's battery exploding while charging. Earlier this week, the company published a blog post urging all Galaxy Note7's owners to stop using their phone, and take part in its replacement program. Now according to reports out of Korea, Samsung is working on a quick fix for those Galaxy Note7 users who are disregarding the recall program and continuing to use the phone.
Image Credit - Crushader / Reddit
As per South Korean media, Samsung is planning to roll out a software update for the recalled Galaxy Note7 that will limit the phone's battery recharges to under 60 percent, which will hopefully prevent it from overheating. The update will be released in South Korea on September 20th. The brand is also in talks with mobile carriers to release the same update plan to keep the phone's battery power at 60 percent or below at all times.
As of now, it's not clear when the update will be released overseas. Analysts suggest that the update appears to be a last-ditch effort to contain the crisis. So, it's likely that the update will be released in other markets as well, since it will reduce further liability from customer injuries.
Samsung recalled 2.5 million Galaxy Note7's after dozens of cases of the phone's battery exploding and catching fire were reported. Earlier this week, there were reports that the company would remotely deactivate the Galaxy Note7's that weren't returned after September 30th. However, the brand later denied those claims. The vendor plans to begin issuing new Galaxy Note7 units starting September 19th. In India, the new Samsung Note will is expected to be available by end-September.
Samsung announced a global recall of the Galaxy Note7 (first impressions) after multiple reports of the device's battery exploding while charging. Earlier this week, the company published a blog post urging all Galaxy Note7's owners to stop using their phone, and take part in its replacement program. Now according to reports out of Korea, Samsung is working on a quick fix for those Galaxy Note7 users who are disregarding the recall program and continuing to use the phone.
Image Credit - Crushader / Reddit
As per South Korean media, Samsung is planning to roll out a software update for the recalled Galaxy Note7 that will limit the phone's battery recharges to under 60 percent, which will hopefully prevent it from overheating. The update will be released in South Korea on September 20th. The brand is also in talks with mobile carriers to release the same update plan to keep the phone's battery power at 60 percent or below at all times.
As of now, it's not clear when the update will be released overseas. Analysts suggest that the update appears to be a last-ditch effort to contain the crisis. So, it's likely that the update will be released in other markets as well, since it will reduce further liability from customer injuries.
Samsung recalled 2.5 million Galaxy Note7's after dozens of cases of the phone's battery exploding and catching fire were reported. Earlier this week, there were reports that the company would remotely deactivate the Galaxy Note7's that weren't returned after September 30th. However, the brand later denied those claims. The vendor plans to begin issuing new Galaxy Note7 units starting September 19th. In India, the new Samsung Note will is expected to be available by end-September.
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